Audit-proof archiving for a better customer service

Poggenpohl manages its entire business operations including human resources with SAP ECC 6.0. Additionally, the infrastructure comprised of two HPE storage systems and the enterprise content management system Open Text. In order to grant fast access to the data from all over the world, the new archiving solution was supposed to be flexibly scalable and needed to operate without new hardware. With the old archiving solution, the defined document types were stored on a jukebox with a fixed memory and high response times. This solution was very prone to errors.

HPE recommended iTernity iCAS as a solution to Poggenpohl. The flexible and scalable structure of the software solution enables the continuous storage of all data and document types in one repository.

The iCAS solution gave Poggenpohl significant benefits:

• Data availability has increased to over 99,5%
• The SAP system’s response time has improved significantly
• The operating costs and administrative expenses were reduced by about 90%
• It is possible to continue using all previous hardware solutions

In the light of further developments for business operations overseas, additional projects are in the pipeline. For example, Poggenpohl IT can imagine that data from other SAP systems within the company will also be migrated to iCAS as part of consolidation measures.